Important News

May 26th, 2015

Houston Office

Due to severe weather conditions is the Houston area, the office is not open today. The Pasadena office is open and would be pleased to help you in anyway we can. Pat and LInda are safe and in no danger from flooding at their homes.




September 9, 2014

Home Depot Breach

Home Depot issued a press release on September 8th confirming that a payment card breach occurred at its U.S. and Canadian stores. Home Depot disclosed few details of the breach; however, the home improvement retailer stated there is no evidence that debit card PINs were compromised.

The press release and related FAQs did not disclose the exposure period. However, Home Depot stated in its FAQs that they are offering “free identity theft protection services, including credit monitoring to any customer who used a payment card at a Home Depot store in 2014, from April on.”

Please watch your accounts with PFCU closely, and alert us to any unusual activity immediately. We will notify you once we receive information on specific cards that have been compromised. We will then block the cards and re-issue. If you have any questions, please contact the credit union. 


6/19/13  Card Fraud!

Due to excessive fraud at Wal-Mart and Target stores we have had to put Purchase Restrictions on these two stores in the States of Indiana, Pennsylvania, Louisiana and Michigan. Transactions exceeding $200.00 will be declined. If you are planning to make a purchase over $200.00 at either of these stores, please call the credit union and talk to the Card Department and they can suspend the restriction for that specific transaction. 800-765-4527 ext 343. 

We have also had to limit Debit Card Transactions in the State of Illinois at Meijer Inc stores due to excessive fraud.   Transactions will be rejected over $50.00.  

We apologize for an inconvience these actions may cause you, however, we feel that it is important to protect our members from fraud as well as the credit union from losses.


Beware of email from Wal Mart regarding a fraudulent purchase on your Visa or Debit card with PFCU. This is a phishing scam trying to get you to open an email address that will actually download a virus to your system.  Any questions, call Eric at 626-440-7000 x 343


Potentially fraudulent number: (754) 333-7727
Originating area code: Broward County, FL
Affected area (s): Georgia

April 25, 2013-Financial institutions in Georgia have reported a text phishing scam that is live and operating today. Fraudsters are texting consumers with a message that their payment card has been frozen. A BIN number followed by “XXXX” is being used to portray the message as an official looking communication containing a truncated payment card number.

Consumers are being directed to call the number listed above if they wish to unfreeze their payment card. The US Secret Service office in Miami has been notified of this scam but the number could still be live and represents considerable risk to consumers.



  • Please do not call the potentially fraudulent number. Law enforcement and local communication companies may be in the middle of an investigation that will be compromised if the fraudsters become suspicious.
  • Instruct your customer service staff to collect as many incident details as possible. Full telephone numbers including area codes are essential for any telephony scam investigation.
  • Be aware that a series of numbers are often involved in telephony scams. Consumers are often directed to call a totally different number than the one being used to initiate the scam.
  • If your financial institution is targeted in this attack or a similar one please contact your local federal law enforcement agency for assistance.
  • Targeted financial institutions should provide limited information via online banking websites for the benefit of their cardholders.
  • 4/13


Scammers pretending to be fraud investigation agents for Visa are contacting our members trying to get information about their cards. Members have received text and emails giving  the members their correct account number as a validation and then asking for the 3 digit security code on the back of the card.  This gives them the information they need to commit fraud on your account.

The credit union will never call you asking for this information!  If  you have been called and did give out the requested information, contact the credit union immediately to have your card blocked and a new card issued.

626-440-7000 x 343 or 327


As hospitals and clinics plow ahead with their HIPAA Omnibus Rule compliance efforts, including rewriting patient privacy notices and reworking their breach notification assessment procedures, they must also remind patients to be careful when communicating their own health information.

In this digital age of being connected 24x7, many people routinely communicate through texting, social media and e-mail. Some forget that discussing health issues through these electronic means can be risky.

For starters, discussing personal health information on social media sites can be a major privacy risk. (Do you really know everyone who's reading your entries?) But losing an unencrypted mobile device containing your sensitive health information can range from being embarrassing to potentially triggering identity theft if the device falls into the wrong hands.

Marianne K. McGee