Contact Us


Have a question? Send a message to and one of our team members will respond as quickly as possible. Be sure to include your name, telephone number, and a clear description of the matter you are contacting us about. To securely send confidential information, please use Online Banking.


100 W Walnut Street, Pasadena, CA 91124                          

P.O. Box 90667, Pasadena, CA 91109-0667


(626) 440-7000 or (800) 765-4527


Live Chat is available during normal office hours, Pacific Standard Time: Monday through Friday, 8:30am to 4:30pm except Wednesday, 9:00am to 4:30pm.


Pasadena Office      (626) 440-9405

Loan Dept                (626) 243-1356     

Card Activation Direct Phone Number
To activate or de-activate a Visa, Debit or ATM card, you may dial (800) 223-9166 to be directly connected to the Parsons Automated Response (PARS) line. This phone line is available 24/7 for your convenience.