Contact Us

You can easily reach us by phone, chat, mail, email or fax.


Pasadena Office     100 W. Walnut Street, Pasadena, CA 91124

                                    P.O. Box 90667, Pasadena, CA 91109-0667


Pasadena Office      626-440-7000      800-765-4527


Links are available on each page of this website, just choose the department, click, and start 'chatting'. Chat is available during normal office hours, Pacific Standard Time: Monday through Friday, 8:30am to 4:30pm except Wednesday, 9:00am to 4:30pm.


Pasadena Office      626-440-9405

Loan Dept                 626-243-1356       

Have a question? Send a message to and one of our team members will respond as quickly as possible. Be sure to include your name, telephone number, and a clear description of the matter you are contacting us about. To securely send confidential information, please use Home Banking.

Card Activation Direct Phone Number
To activate or de-activate a Visa, Debit or ATM card, you may dial 800-223-9166 to be directly connected to the Parsons Automated Response (PARS) line. This phone line is available 24/7 for your convenience.

For after hours assistance with your PFCU Visa Credit or Debit Card, please call: 
From within the United States: 888-526-0404 ~ From Outside the United States: (Toll-Free) 206-352-4954

New Website

February 16, 2016 is when we will unveil the new website! It features streamlined Online Banking login, online loan applications, and more.